As a business owner and Design Director, she ensures that people are valued at acou.space, and that every step is carefully considered in the delivery of projects and products that are enjoyed by all. Charlotte's prior life experiences in weave design of innovative woven fabrics at Courtaulds Textiles and as a founder and Commercial Interior Design Director of award-winning Igloo Interiors in January 2004 make her a perfect fit for acoustic design. Today, she works alongside designers and specifiers to create fabulous interiors while also designing unique commercial products.

E: charlotte@acou.space

Gemma is the Creative Designer at acou.space, where she leads the design and development of bespoke acoustic products. With a background in fashion and textiles, she brings a refined eye for detail, materiality, and craftsmanship, combining aesthetic sensitivity with practical performance.

Since first working with the business in 2019, Gemma has played a key role in shaping the acou.space product offering, translating creative concepts into thoughtful, high-quality solutions that enhance both the visual and acoustic outcomes of a space. She works closely with the wider team to ensure each design aligns seamlessly with project requirements.

As daughter-in-law to Charlotte and Russell, Gemma is proud to be part of the family business and values contributing to its collaborative, design-led approach.

E: gemma@acou.space

Caitlin is a marketing assistant at acou.space, helping to shape design-conscious marketing that speaks to architects, designers and clients. She supports the team in turning our acoustic solutions and project work into clear, visually aware campaigns and day-to-day communications. She draws on her social media and customer-facing experience to keep everything organised, on-brand and easy to work with.

E: caitlin@acou.space

Russell is the founding director of Arctic Associates Ltd and brings over 30 years of experience working with developers, community groups, and private clients across the North of England. An accredited conservation architect (AABC), he has extensive expertise in the repair, restoration, and adaptation of listed and heritage buildings. His work reflects both a respect for architectural history and a commitment to delivering practical, sustainable design solutions. acou.space is a sister company of Arctic Associates.

E: russell@arctic-associates.co.uk

Dora works for our sister company, Arctic Associates. She is a qualified architect with 15 years of experience in both the commercial and residential sectors in Bedfordshire and West Yorkshire. Recently, Dora has focused on the conservation and restoration of historic churches, as well as the regeneration of high street buildings throughout West Yorkshire. She contributes her expertise in space planning and building detailing to our design team.

Carl works for our sister company, Arctic Associates. Is a qualified Architect and graphic designer with 5 years of experience in the commercial and residential sectors in both Merseyside and West Yorkshire. Carl’s more recent experience has been working as an architectural assistant in the conservation and regeneration of historic churches in Leeds, Bradford and York. He brings his experience in space planning and modelling to every project.

Amber works for our sister company, Arctic Associates and holds a BA in Law and brings over a decade of experience from the civil service. She applies strong analytical thinking and exceptional organisational skills to streamline team communication and provide effective administrative support across the business.

Karen plays a central role in the smooth running of both acou.space and Arctic Associates Ltd, keeping the team organised and supported. As Company Secretary from the very beginning, she has been instrumental in the business’s growth and development. With extensive experience in the construction sector, Karen brings valuable knowledge to the team. She takes pride in sourcing accurate project information, identifying key details, and keeping everyone motivated and on track.

E: karen@arctic-associates.co.uk